Returns & Exchanges

At Tomi Brand, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply initiate your request through our portal to receive a prepaid shipping label and start your refund process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn garments back in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Print and Ship

  Download your prepaid shipping label, attach it securely to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.